Servant Leadership Institute Podcast

Leading Through Adversity: A Conversation with Kristen Hadeed

April 7, 2020

Today, SLI Team members Carol Malinski and Olivia Pence talk with Kristen Hadeed about the current workplace climate amidst the coronavirus pandemic, and discuss Kristen’s Remote Working Guide: How to Lead a Team & Yourself. These dynamic women discuss accountability, culture, and how leaders can persevere in times of adversity. 

Kristen Hadeed is the CEO and founder of Student Maid, a cleaning company that has employed thousands of millennials over the last decade and is known for building the next generation of leaders. In addition to leading her own company, she now helps organizations around the world make a lasting, meaningful impact on people by creating environments in which they thrive. She has worked with a variety of industries including healthcare, education, retail, real estate, nonprofit, hospitality, aviation, and consumer products. In 2017, she published her first book, “Permission to Screw Up,” in which she tells the stories of her biggest mistakes in leadership. She hopes to inspire other leaders to share their “perfectly imperfect” stories of success to empower people with the knowledge that their most challenging moments can become their biggest leadership lessons. Kristen and Student Maid have been featured in news outlets including PBS, FOX Inc., NBC, TIME, and Forbes. Her first TED Talk has received over three million hits on YouTube. 

For more information on Kristen, visit To receive her Remote Working Guide: How to Lead a Team & Yourself, go to This resource is available with an option to "Pay What You Can." The amounts raised will help Kristen produce more content and support Student Made employees as they cannot work during this health crisis. For all things SLI, we urge you to visit our website at